Our Policies
Shipping & Delivery
Sarah najam Studio ships across Pakistan. We take care to package every order beautifully, because the unboxing experience is part of the Sarah najam Studio experience.
Delivery Timelines
We process and dispatch orders within 1–2 business days of payment confirmation. Delivery timelines from dispatch are as follows:
- Karachi: 3–5 business days
- All other cities in Pakistan: 5–7 business days
Please note that timelines may be extended during public holidays, sales events, or due to courier delays beyond our control. We will always notify you of any significant delays.
Shipping Charges
Standard shipping is charged at a flat rate of PKR 250 per order.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your shipment through our courier partner's website. If you have not received tracking information within 2 business days of placing your order, please contact us.
Packaging
Every Sarah najam Studio order is packed in our signature clear matte zipper packaging. We believe the packaging should feel as special as the clothing inside. Orders are sealed securely to protect your items during transit.
International Shipping
At this time, Sarah najam Studio ships within Pakistan only. We hope to offer international shipping in the near future. Follow us on Instagram @sarahnajam_studio for updates.
Questions?
For any shipping queries, contact us at shopsarahnajamstudio@outlook.com.